Legal
Data deletion.
You can ask us to delete any personal data we hold about you at any time. Here is how.
1. How to request deletion
Email hello@designkompanie.com with the subject line “Data deletion request” from the email address your data is associated with. No account or login is required — we hold no user accounts. If you booked a book through our order page, tell us the name or email you used at checkout so we can find the record.
2. What we delete
On request we delete your contact details, correspondence, and any project materials you sent us (manuscripts, photos, briefs), except where we are legally required to retain records — for example, invoices under Swiss commercial law. Anything we must retain is kept only for the legally required period and only for that purpose.
3. Social media apps
Our publishing tools connected to platforms such as Facebook access only our own studio pages and store no data about you. If you have interacted with our social media pages, your data there is held by the platform itself and can be managed through your account settings on that platform.
4. Timing and confirmation
Note that payment records held by our payment processor (Stripe) must be retained for accounting and tax purposes; we can delete the project brief and correspondence attached to an order, but not the transaction record itself.
We confirm every deletion request within 30 days of receiving it, and tell you exactly what was deleted and whether anything had to be retained for legal reasons. See also our privacy policy.
